Payment Facilitator Infrastructure

Payment Facilitator InfrastructureBuilt for Ownership

BigDog Payments operates as a Payment Facilitator (PayFac), enabling partners and merchants to run private-branded payments infrastructure with instant onboarding, intelligent routing, real-time decline recovery, and full control over approvals and money flow — without bank-level risk or operational overhead.

What a PayFac Means at BigDog

A Payment Facilitator is not a traditional ISO or referral model. BigDog Payments provides PCI Level 1–certified orchestration infrastructure that allows partners to operate their own payments platform while BigDog handles compliance, certification, and underlying risk frameworks.

PCI Level 1 Certified - connect with any issuer
GDPR Compliant - European data protection standards

Instant Merchant Approvals

No waiting periods. Merchant IDs (MIDs) are approved and activated in real-time, enabling immediate payment processing.

Unlimited Processing Scalability

Infrastructure that scales with your volume without approval bottlenecks or capacity constraints.

Direct Control Over Operations

Manage approvals, routing, reserves, and settlement flow directly through your dashboard. No third-party handoffs.

Merchant Relationship Ownership

Own the entire merchant lifecycle from onboarding through long-term account management and support.

This model replaces hand-offs to third-party acquirers with true platform control.

Not Conventional Acquiring

The platform is fundamentally different from legacy acquiring stacks. BigDog's orchestration layer delivers measurable advantages across the transaction lifecycle.

Intelligent Transaction Routing

Transactions are routed dynamically across multiple payment rails based on real-time performance, issuer response patterns, and transaction characteristics.

Real-Time Decline Recovery

Declined transactions trigger automated recovery flows—alternative routing, intelligent retry logic, and issuer-specific optimizations that convert soft declines into approvals.

AI-Powered Voice Customer Service

Inbound and outbound voice interactions handled instantly by AI systems that resolve cardholder concerns, verify transactions, and reduce false fraud signals before they escalate.

Smart SMS Verification

Real-time SMS workflows that verify cardholder intent, reduce false positives, and strengthen issuer confidence over time through documented verification patterns.

Early Fraud Prevention

Fraud and disputes are addressed as live customer interactions—not after-the-fact chargebacks. This reduces dispute volume and preserves merchant account health.

Outcomes That Matter

Higher approval rates
Recovered revenue
Stronger issuer relationships
Healthier merchant accounts

Built for Partners and High-Volume Merchants

BigDog Payments is designed for agents with existing merchant portfolios, medium- and high-risk merchants constrained by traditional acquiring, and partners who want to bypass legacy approval bottlenecks without rebuilding systems.

What You Retain

Full visibility into approvals and declines
Control over routing logic and money flow
Transparency around reserves and performance
Ownership of the merchant lifecycle and service experience

Seamless Integration

No system rebuilds
No code rewrites
No disruption to existing operations
Seamless CRM platform integration

Revenue and Strategic Control

Operating as a PayFac through BigDog Payments allows partners to own the payments revenue stack while scaling with confidence.

Direct Revenue Ownership

  • Merchant discount rate (MDR)
  • Revenue from approval lift and decline recovery
  • Long-term merchant lifecycle value

Strategic Advantages

  • Upside scales directly with merchant growth
  • Brand equity built through owned merchant relationships
  • Full control over pricing and value proposition

This model delivers PSP-level control without underwriting exposure, bank sponsorship risk, or internal compliance overhead.

Measurable Outcomes

Higher Approval Rates

Intelligent routing converts more transactions

Faster Merchant Onboarding

Instant approvals replace lengthy underwriting

Revenue Recovery

Decline recovery flows capture lost transactions

Fewer Disputes

Proactive customer service prevents chargebacks

Scalable Merchant Accounts

Infrastructure that grows with volume

Payments as Leverage

Not a constraint on business growth

Build Your Own Payments Platform

Partner with BigDog Payments to operate private-branded payments infrastructure with full control, instant onboarding, and revenue ownership — without bank-level risk or operational overhead.

Partner with BigDog Payments